Payment Policy | سياسة الدفع

Effective Date: April 2025 Last Updated: April 2025

At Gaming PC Dubai, we are committed to providing a secure, flexible, and transparent payment experience for all our customers across the UAE.

1. Accepted Payment Methods | طرق الدفع المقبولة

We offer a wide range of secure payment options to suit every customer:

All available payment methods will be displayed at checkout before you complete your purchase.

2. Buy Now, Pay Later — Tabby & Tamara | الدفع الآن والسداد لاحقاً

We proudly offer installment payment solutions through Tabby and Tamara, giving you the flexibility to split your purchase into easy payments.

Please note the following:

• ✅ Approval is subject to Tabby or Tamara’s own eligibility criteria.
• ✅ Payment schedules and terms are governed entirely by the respective provider.
• ✅ Gaming PC Dubai is not responsible for financing approvals, payment schedules, or any late payment fees set by these providers.
• ✅ For any installment-related queries, please contact Tabby or Tamara directly.

3. Cash on Delivery (COD) | الدفع عند الاستلام

For customers who prefer not to pay online, Cash on Delivery (COD) is available within the UAE.

How COD works:

• Payment is made at the time of delivery — no advance payment required.
• A confirmation call may be made before dispatch to verify your order.

COD is NOT available for:

• 🚫 High-value orders above a certain threshold
• 🚫 Custom-built Gaming PCs (once assembly has started)
• 🚫 Selected promotional or limited-stock items

Gaming PC Dubai reserves the right to confirm, limit, or decline COD orders at its discretion before dispatch.

4. Bank Transfer | التحويل البنكي

Bank Transfer is available on request for eligible orders.

Important conditions:

• Payment must be completed within the specified timeframe provided at checkout or by our team.
• Orders will only be processed after payment is confirmed in our account.
• Delayed or incomplete transfers may result in automatic order cancellation.
• Bank transfer details will be shared via email upon request.

5. Payment Security | أمان الدفع

All online transactions on Gaming PC Dubai are processed through secure, PCI-compliant payment gateways.

We use industry-leading security protocols:

• 🔒 256-bit SSL Encryption — all data is encrypted end-to-end
• 🔒 Secure Socket Layer (SSL) Protection — securing your connection
• 🔒 3D Secure Authentication — OTP verification for added protection

Your payment details are never exposed and are transmitted securely directly to the payment processor.

6. Card Information Storage | تخزين بيانات البطاقة

Gaming PC Dubai does not store your full credit or debit card details.

Card information is processed directly and securely by our integrated payment gateway provider. We only retain:

• ✅ Order reference number
• ✅ Payment confirmation status

Your full card number, CVV, and expiry details remain solely with the secure payment processor — never on our servers.

7. Currency | العملة

All prices displayed on Gaming PC Dubai are listed in AED (United Arab Emirates Dirham) unless otherwise stated.

⚠️ International customers or cardholders using non-AED accounts may be subject to currency conversion fees charged by their own bank or card provider. These charges are outside our control.

8. Order Confirmation & Payment Authorization | تأكيد الطلب والتفويض

Orders are only processed after successful payment authorization.

We reserve the right to:

• ❌ Cancel suspicious or flagged transactions
• ❌ Request additional identity or payment verification
• ❌ Refuse orders identified as high risk or potentially fraudulent

If an order is canceled after payment has been processed, a full refund will be issued to the original payment method within the standard refund timeline outlined in our Refund & Returns Policy.

9. Refund Timelines for Payment Methods | مواعيد الاسترداد

Refunds are always issued to the original payment method used at the time of purchase.

10. Payment Issues & Support | الدعم والمساعدة

If you experience any payment-related issues, our team is here to help:

Our support team is available Saturday – Thursday and will respond to your query as quickly as possible.

Gaming PC Dubai — Trusted Gaming Hardware, Delivered Across the UAE 🇦🇪