Terms & Conditions

Gaming PC Dubai is an online store based in Dubai, United Arab Emirates, specializing in custom and pre-built gaming PCs, components, and accessories.

For any inquiries, you may contact us at:
📧 support@gamingpcdubai.com

2. Orders & Acceptance

  • All orders placed through our website are subject to availability and confirmation.

  • After placing an order, you will receive an order confirmation email.

  • We reserve the right to cancel or refuse any order due to pricing errors, product availability, or suspected fraudulent activity.

  • In case of cancellation, a full refund will be issued.

3. Pricing & Payments

  • All prices are listed in AED unless otherwise stated.

  • Prices may change without prior notice.

  • Payments are processed securely through trusted third-party payment providers.

  • We do not store your full credit/debit card information.

  • Your order will only be processed after successful payment confirmation.

4. Custom PC Orders

For custom-built PCs:

  • Once assembly has started, cancellations may not be accepted.

  • Build time may vary depending on component availability.

  • Performance may vary depending on selected components and usage conditions.

5. Shipping & Delivery

  • We deliver across the UAE.

  • Delivery time typically ranges between 1–5 business days depending on product availability.

  • Delivery times are estimates and may vary due to external factors.

  • Customers must provide accurate shipping information.

  • We are not responsible for delays caused by courier services.

6. Returns & Refunds

We aim to ensure customer satisfaction.

Returns:

  • Customers may request a return within 7 days of receiving the product.

  • Items must be unused, in original packaging, and in resellable condition.

  • Custom-built PCs may not be eligible for return unless defective.

Refunds:

  • Refunds will be processed after inspection of returned items.

  • Shipping charges may be non-refundable.

  • Refunds will be issued using the original payment method.

For return requests, contact:
📧 support@gamingpcdubai.com

7. Warranty

  • All products come with manufacturer warranty unless otherwise stated.

  • Warranty coverage varies by product.

  • Physical damage, misuse, or unauthorized modifications void warranty.

  • For warranty claims, customers must provide proof of purchase.

8. Product Information

We strive to ensure product descriptions, images, and pricing are accurate. However:

  • Minor variations may occur.

  • We are not responsible for typographical errors.

  • Product colors may appear slightly different due to screen settings.

9. Limitation of Liability

Gaming PC Dubai shall not be liable for:

  • Indirect or incidental damages

  • Loss of data

  • Loss of business or profits

Our total liability shall not exceed the amount paid for the purchased product.

10. User Conduct

Users agree not to:

  • Use the website for fraudulent purposes

  • Attempt to hack or disrupt the website

  • Provide false information

We reserve the right to block access for violations.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

13. Changes to Terms

We may update these Terms & Conditions at any time. Updated terms will be posted on this page.